Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us. This includes:

• Professional credentials and licensing information
• Contact information (name, email, phone number, address)
• Practice information and specialties
• Account preferences and settings
• Communications with our support team

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Verify your professional credentials and licensing
• Process orders and facilitate product delivery
• Send you technical notices and support messages
• Comply with legal obligations and regulatory requirements
• Detect and prevent fraud and unauthorized access

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

• With compounding pharmacies to fulfill your orders
• With service providers who assist in our operations
• To comply with legal processes and regulatory requirements
• To protect the rights, property, or safety of Varick, users, or others
• In connection with a merger, acquisition, or sale of assets

4. HIPAA Compliance

When Varick processes protected health information (PHI) on your behalf, we act as a Business Associate under HIPAA. We have implemented appropriate administrative, physical, and technical safeguards to protect PHI in accordance with HIPAA requirements.

5. Data Security

We employ industry-standard security measures to protect your information, including encryption, secure data transmission, and access controls. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Professional licensing information is retained in accordance with regulatory requirements.

7. Your Rights and Choices

You have the right to:

• Access and update your account information
• Request deletion of your personal information (subject to legal requirements)
• Opt out of non-essential communications
• Request a copy of your personal information

8. Cookies and Tracking Technologies

We use cookies and similar technologies to provide functionality, analyze usage, and improve our services. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@varick.health